Terms of Service

Terms of Service – Clinic Care Hub

Effective Date: [Insert Date]

Welcome to Clinic Care Hub. These Terms of Service (“Terms”) govern your access to and use of our website, mobile application, and healthcare-related services. By using our platform, you agree to these Terms. If you do not agree, please do not use our services.

 

1. Introduction

Clinic Care Hub is a healthcare facilitation platform that connects patients with clinics, doctors, and diagnostic services. We help users schedule appointments, access health records, and consult medical professionals.

 

2. Acceptance of Terms

By accessing or using our services, you confirm that you are at least 18 years old, or using our services under supervision if under 18. These terms are a legally binding agreement between you and Clinic Care Hub.

 

3. Services Provided

We offer:

  • Appointment scheduling (in-clinic and online)

  • Health consultations with qualified practitioners

  • Diagnostic bookings and lab services

  • Patient profile and health record management

We reserve the right to update or modify services without prior notice.

 

4. User Obligations

When using our services, you agree to:

  • Provide accurate and up-to-date information

  • Use the platform only for lawful purposes

  • Not misuse or attempt unauthorized access to our systems

  • Maintain confidentiality of your login credentials

5. Appointment Policy

  • Appointments are subject to availability.

  • You may cancel or reschedule in accordance with our cancellation policy.

  • No-shows may be restricted from future bookings.

6. Payments and Billing

  • Service fees must be paid as listed at the time of booking.

  • All payments are processed via secure third-party payment gateways.

  • We are not responsible for payment failures or disputes between users and banks/payment providers.

7. Health Information & Disclaimers

  • All medical advice is provided by licensed professionals.

  • Clinic Care Hub does not provide emergency services. In case of emergency, call local emergency numbers immediately.

  • Information provided on the platform should not be considered a substitute for direct professional diagnosis or treatment.

8. Data Privacy

We are committed to protecting your privacy. Use of our services is governed by our [Privacy Policy], which outlines how we collect, use, and protect your data.

 

9. Intellectual Property

All content on this platform—including logos, text, design, and software—is owned by Clinic Care Hub and protected by applicable intellectual property laws. Unauthorized use is prohibited.

 

10. Suspension or Termination

We reserve the right to suspend or terminate your access to services for violation of these terms, fraudulent behavior, or legal requirements.

 

11. Third-Party Services

Clinic Care Hub may include links or connections to third-party services. We are not responsible for the content, availability, or policies of those services.

 

12. Limitation of Liability

Clinic Care Hub is not liable for:

  • Any medical complications or misdiagnosis resulting from healthcare provider actions

  • Technical failures or service interruptions

  • Loss of data due to unauthorized access or force majeure

13. Governing Law and Jurisdiction

These Terms shall be governed by the laws of [Insert State/Country]. All disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City].

 

14. Contact Us

If you have questions regarding these Terms, please contact:

 

Clinic Care Hub
📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]
📍 Address: [Insert Address]